Support Centre

How can we help?

Got a question?

If you have a query that you need to get answered by a member of the team, please visit our contact page and get in touch with us via any means listed there.

Frequent Questions

Be sure to take a look through our FAQs before you ask us, your answer is probably already there waiting for you! If not then please get in touch.

Website Problems

If you've got an issue with a function on the website, or you think something isn't working how it should, please let us know! We know it can be frustrating.

Recent Support Articles

Frequently Asked Questions

All products purchased from our website are available to download straight after you have completed payment. As long as the payment went through successfully, you should have no issues downloading. You should visit your account to view the downloads, or check your emails as the items will also be there!

The password for all files is always available for you to view from that specific order page, or the email you receive when you complete payment.

Sometimes if the pages takes too long to load on certain ISPs, the download key may go invalid as it thinks you have already downloaded the products. If this happens, please contact us via discord and we will renew your permissions asap! 

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