Privacy Policy

EliteJaguar Services Privacy Policy

EliteJaguar Services is part of the EliteJaguar Group. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

EliteJaguar Services collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Information about your device (IP Address, web browser etc.)
  • Information about the pages or products that you visit
  • Discord Identifiers (optional)
  • Other automatically collected information, known as “device information”

How do we collect your data?

You directly provide EliteJaguar Services with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Voluntarily submit an input form (eg contact form, newsletter signup, etc.)
  • Connect your Discord Account to your Website Account
  • Use or view our website via your browser’s cookies.

Any information that you provide to us by submitting forms, or by any other means of input to the website will be stored by EliteJaguar Services.

How will we use your data?

EliteJaguar Services collects your data so that we can:

  • Process your order and manage your account.
  • Communicate with you.
  • Screen our orders for risks of fraud.
  • If in line with the preferences you have selected, provide you with information or advertising relating to our products or services.
  • We use the device information that we collect to help us screen for fraud (in particular, your IP Address), and more generally to improve and optimise our site, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns.

We may need to share your personal information to comply with laws or other lawful requests. When EliteJaguar Services processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Your payment information will be processed by your chosen payment processor at checkout. When choosing a payment processor, you should read their privacy statement.

PayPal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Stripe (Credit/Debit Card, Apple Pay, Google Pay): https://stripe.com/gb/privacy
Klarna: https://www.klarna.com/international/privacy-policy/

Some information may be shared with Google Analytics to allow us to track visits and movement around our site. This data is anonymous and is collected using cookies.

We use tawk.to on our website for live chat purposes, you should read their privacy policy here: https://www.tawk.to/privacy-policy/

How do we store your data?

EliteJaguar Services securely stores your data in the West Midlands, England, United Kingdom.

EliteJaguar Services will keep your personal information and order information unless and until you ask us to delete this information. 

Marketing

EliteJaguar Services would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop EliteJaguar Services from contacting you for marketing purposes or giving your data to other members of the EliteJaguar Services Group. You can do this by unsubscribing from the email list, by clicking the ‘unsubscribe’ link at the bottom of any newsletter. You can also contact us to remove your email from the list.

What are your data protection rights?

EliteJaguar Services would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request EliteJaguar Services for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that EliteJaguar Services correct any information you believe is inaccurate. You also have the right to request EliteJaguar Services to complete the information you believe is incomplete.

The right to erasure – You have the right to request that EliteJaguar Services erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that EliteJaguar Services restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to EliteJaguar Services’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that EliteJaguar Services transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information at the bottom of this policy.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For more information, please read our cookie policy: https://elitejaguar.net/cookies

Privacy policies of other websites

The EliteJaguar Services website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

EliteJaguar Services keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 July 2022. All registered users will receive an email informing them of changes.

How to contact us

If you have any questions about EliteJaguar Services’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that EliteJaguar Services has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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